This Privacy Policy explains how NIXOMEN ("we", "us", or "our") collects, uses, and protects your personal information when you register for and participate in the UpApp Beta Program and use our website, in compliance with EU GDPR and Italian privacy laws.
1. Legal Basis for Processing
We process your personal data based on:
- Your explicit consent for beta program participation (Art. 6(1)(a) GDPR)
- Legitimate interest for improving our software (Art. 6(1)(f) GDPR)
- Legal obligations under Italian consumer protection laws
2. Data We Collect
2.1 Beta Program Registration
- First Name
- Last Name
- Email Address
- Language preference
2.2 Website Usage
- Technical cookies necessary for website operation
- Language preferences stored locally
- No tracking or profiling cookies are used
2.3 Application Error Reporting
Sentry Error Monitoring: The UpApp beta application uses Sentry, a third-party service, to automatically collect and report application errors and performance data. This helps us identify and fix bugs to improve your experience.
Data collected by Sentry includes:
- Error messages and stack traces
- Operating system version
- Application version and environment
- Performance metrics (load times, response times)
3. How We Use Your Data
- Send you beta access invitations and instructions
- Provide technical support during the beta period
- Collect feedback to improve UpApp
- Notify you about the official release
- Analyze error reports to fix bugs and improve performance
4. Your Rights (GDPR)
Under EU GDPR and Italian privacy laws, you have the right to:
- Access your personal data (Art. 15 GDPR)
- Rectify inaccurate data (Art. 16 GDPR)
- Erase your data (Art. 17 GDPR)
- Restrict processing (Art. 18 GDPR)
- Data portability (Art. 20 GDPR)
- Object to processing (Art. 21 GDPR)
- Withdraw consent at any time
- Lodge a complaint with the Italian Data Protection Authority (Garante)
5. Data Retention
- Beta program data: Until completion of beta program + 1 year
- Error reports: 2 years for bug fixing and improvement purposes
- Marketing communications: Until you unsubscribe
6. Data Sharing
We do not sell your personal data. We may share data with:
- Sentry.io (error reporting) - privacy policy: https://sentry.io/privacy/
- Legal authorities when required by Italian or EU law
7. Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption of data in transit and at rest, access controls, and regular security assessments.
8. International Transfers
Some data may be processed by Sentry in the United States under adequate safeguards. All transfers comply with GDPR requirements and use appropriate protection mechanisms.
Contact for Privacy Matters
For privacy-related inquiries or to exercise your rights, contact us through our contact form or email us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our website.